Textbook Changes

You may have noticed (or will soon notice) a number of changes in your textbooks and I thought I’d note some of these here.

1.      Quotations that often introduce our chapters or that appear in margins will be a thing of the past unless they’re very old; contemporary quotations will be gone. The reason: permission problems. The same is true of quotations from research studies that occur within the basal text.

2.      Research instruments that have been so common in our basic texts for illustrating the concepts and also for introducing the nature of research (and something that I like to take credit for introducing into our basic texts, tho’ I may be wrong here) will be gone. Again, the reason is permission problems, especially the difficulty/impossibility of getting digital rights. NCA journals, for example, will be off limits. You’re likely to see “adapted from” as a way around these restriction but that approach is not likely to prove effective in the long run.

3.      References to other chapters in the text are likely to disappear. The reason here is that custom books—the books that instructors create out of existing textbooks and their own materials—are becoming so popular that cross references will only make sense if the entire textbook is used; they’ll prove incomprehensible when they refer to deleted chapters.

4.      Third party URLs are being deleted because of their unreliability. Although this system requires extra clicks for those using a digital edition, the lack of permanence seems to have been the deciding factor in eliminating all URLs except those of the publisher. When citing a website article as a source, the organization, college, or agency rather than the URL is given.

5.      A more rigid organizational structurewith numbered Learning Objectives prefacing each chapter, repeated in the chapter’s main headings, and again in the summary will become standard. I think one reason for this is the assumption being made that it’s good pedagogy. Another reason I’m sure has to do with digitizing and coordinating the varied materials that now come with the textbook.

6.      Cartoons will probably be cut back or eliminated entirely, largely because of cost (they’re much more expensive than photos) and digital permission problems.  Cartoons are also different in that some people really like them and others don’t.

7.      Media components will be increased.  Online videos, exercises, and vocabulary quizzes, for example, will become part of the textbook package.

The Nonverbal Communication Book TOC

Here is the Table of Contents for The Nonverbal Communication Book.

The Nonverbal Communication Book

 

Contents in Brief

 

Welcome to The Nonverbal Communication Book

 

Part One. Foundations of Nonverbal Communication

1.      Introducing Nonverbal Communication

 

Part Two. The Codes of Nonverbal Communication

2.      Body Messages

3.      Facial Messages

4.      Eye Messages

5.      Artifactual Messages

6.      Space Messages

7.      Touch Messages

8.      Paralanguage and Silence Messages

9.      Time Messages

 

Part Three. Putting It All Together

10.  Attraction, Deception, Immediacy, and Power

 

Appendixes

A.    Researching Nonverbal Communication

B.     Creating a Video on Nonverbal Communication

 

Glossary of 200 Nonverbal Communication Concepts

 

References

 

Index

 

 

Contents in Detail

 

Welcome to the Nonverbal Communication Book [Preface]

 

Part One. Foundations of Nonverbal Communication

 

Chapter 1 Introducing Nonverbal Communication

The Nature of Human Communication

Communication Context

Senders and Receivers

Messages

Channels

Noise

The Nature of Nonverbal Communication

The Areas of Nonverbal Communication

The Myths and Truths of Nonverbal Communication

The Benefits of Studying Nonverbal Communication

Some General Benefits

Some Specific Benefits

Ten Principles of Nonverbal Communication

Nonverbal Messages Interact with Verbal Messages

Nonverbal Messages Help Manage Impressions

Nonverbal Messages Help Form and Define Relationships

Nonverbal Messages Structure Conversations

Nonverbal Messages Are Rule Governed

Nonverbal Messages Can Influence and Deceive

Nonverbal Messages Are Crucial for Expressing Emotions

Nonverbal Messages May be Intentional or Unintentional

Nonverbal Messages Are Ambiguous

Nonverbal Messages Are Influenced by Culture, Gender, and Individual Differences

Summary

Key Terms

And in Addition

 

Exercises

Diagramming a Model of Human Communication

Identifying Nonverbal Communication

Explaining the Values of Nonverbal Communication Study

Paraphrasing and Identifying the Interaction of Verbal and Nonverbal Messages

Explaining “Getting to Know You”

[Identifying Gender Differences]

Paraphrasing and Illustrating the Principles of Nonverbal Messages

 

Part Two. The Codes of Nonverbal Communication

 

Chapter 2. Body Messages

The Body General

Body Type

Body Height

Body Weight

Body Disabilities

Body Movements

Emblems

Illustrators

Adaptors

Affect Displays

Regulators

Body Posture

Inclusiveness/Non-inclusiveness

Face-to-Face/Parallel

Congruence/Incongruence

Summary

Key Terms

And in Addition

 

Exercises

[Exploring Body Types]

Identifying the Connection between Body Type and Personality

[Estimating Heights]

              Explaining and Exemplifying the Five Body Gestures

              Identifying the Meanings of the Three Postures

On the Job

Smile, Smile, Smile

Leadership Material

Politeness in Nonverbal Communication

Being polite with body messages

If you want to

Sell a car/refrigerator/house

Signal interest in/attraction to/liking for another person

 

Chapter 3. Facial Messages

Face Communication

Facial Shape and Size

Facial Emotional Expression

Facial Recognition and Judgments

The Smile

Facial Management

To Qualify

To Modulate

To Falsify

Facial Styles

The Facial Feedback Hypothesis

Emotional Contagion

Culture and Facial Expression

Summary

Key Terms

And in Addition

 

Exercises

[Describing Facial Movements]

Distinguishing Smiles

Identifying Facial Management Strategies

Recognizing First Impression Tendencies

 [Testing the Facial Feedback Hypothesis]     

On the Job

Blanked Expressor

Displaying Authority

Politeness

      Being polite with facial messages

If you want to:

Flirt/express romantic interest/initiate a relationship

Demonstrate credibility/competence/character/charisma

 

Chapter 4. Eye Messages

Purposes of Eye Movements

To Help You Think

To Reveal and to Conceal Emotions

To Regulate Conversation

To Change Psychological Distance

To Include and to Exclude Others

Types of Eye Movements

Pupil Dilation

Culture and Gender Differences

Summary

Key Terms

And in Addition

 

Exercises

[Expressing Meanings through Eye Communication]

Distinguishing Right and Left Movers

Identifying Eye Movement Functions

Explaining Eye Behavior Impressions

Identifying Pupil Dilation in Advertisements

On the Job

Winking

Staring

Over Your Shoulder

Politeness

Being polite with eye messages

If you want to:

Show supportiveness/empathy/concern

Express agreement/approval

 

Chapter 5. Artifactual Messages

Color Communication

Colors and Personality

Colors and Culture

Space Decoration

Space Decoration and Person Perceptions

Space Decoration and Product Perceptions

Space Decoration and Emotional Perceptions

Clothing

Protection

Gender, Cultural, and Religious Identification

Status

Occupation and Group Identification

Social Awareness, Social Consciousness

Personality and Inner Feelings

Cosmetic Clothing

Influence

Message Sending Clothing

Body Adornment

Jewelry

Hair

Body Piercing and Tattoos

Smell Messages

            Functions of Smell

            Smell Phenomena

Summary

Key Terms

And in Addition

 

Exercises

[Identifying Clothing]

Explaining Color Meanings

Using Colors to Create a Product Image

Identifying Product Placement

Designing a Living Space

Clothing the Superhero

Illustrating the Functions of Clothing

Explaining the Holidays Nonverbally

On the Job

The Power Desk

Clothing Appropriateness

Artifactual Code

Politeness

Being polite with artifactual messages

If you want to:

Ace the job interview

Dominateor control the conversation

 

Chapter 6. Space Messages

Proxemic Distances

Theories of Space

Protection Theory

Equilibrium Theory

Expectancy Violations Theory

Crowding and Privacy

Crowding

Privacy

Territoriality

Types of Territories

Territorial Encroachment

Reactions to Encroachment

Territorial Markers

Summary

Key Terms

And in Addition

 

Exercises

[Identifying Your Own Use of Space]

Illustrating Proxemic Distances

Creating Seating Arrangements

Identifying the Factors Contributing to Crowding

Describing Your Privacy Settings

Selecting Seats at the Company Meeting

Examining Your Territories

Using Markers Effectively

On the Job

Close Talking

Space Hog

Space Invasion

Politeness in Nonverbal Communication

Being polite with spatial messages

If you want to:

Appear approachable/friendly/open

Appear likeable/attractive/friendly

 

Chapter 7. Touch Communication

The Meanings of Touch

Touch and Compliance

Tie Signs

Touch Avoidance and Touch Deprivation

            Touch Avoidance

            Touch Deprivation

Touch Differences

Status, Gender, and Touching

Relationship Stage and Touching

Culture and Touching

Summary

Key Terms

And in Addition

 

Exercises

[Explaining Who Touches Whom]

Shaking Hands

Identifying the Meanings of Touch

[Recognizing the 14 Touch Tie Signs]

Relationships and Touching

On the Job

Shake or Hug

Too Much Touching

Nonverbal Politeness

Being polite with touch messages

If you want to:

To show rapport/similarity/understanding

To apologize/gain forgiveness/lessen a bad impression

 

Chapter 8. Paralanguage and Silence

Contents

Paralanguage

Paralanguage and People

Paralanguage and Communication Effectiveness

Paralanguage and Conversational Regulation

Silence

Culture and Silence

The Spiral of Silence

The Ethics of Silence

Summary

Key Terms

And in Addition

 

Exercises

[Regulating Paralanguage]

Expressing Praise and Criticism

Distinguishing between Literal and Opposite Meanings

Identifying and Illustrating the Functions of Silence

Making Silence Decisions

On the Job

The Monotone

Unwanted Interruptions

Voicing Disagreement

Nonverbal Politeness

Being polite with paralanguage messages

Being polite with silence messages

If you want to:

Be especially clear/unambiguous/understandable

Appear confident/in control/at ease/without apprehension

 

Chapter 9. Time Messages

Psychological Time

Past Orientation

Present Orientation

Future Orientation

Interpersonal Time

Punctuality

Wait Time

Lead Time

Duration

Simultaneity

Talk Time

Work Time

Relationship Time

Synchronicity and Asynchronicity

Response Time

Cultural Time

Formal and Informal Time

Monochronism and Polychronism

Displaced and Diffused Orientation

The Social Clock

Biological Time

Biorhythms

Daytime Preferences  

Time Management

Summary

Key Terms

And in Addition

 

Exercises

[Identifying Your Psychological Time Orientation]

Distinguishing between Appropriate and Inappropriate Time Responses

Explaining Interpersonal Time

Analyzing Time Expressions

Making Self-Disclosure Decisions

Charting Your Biorhythms

[Identifying Your Daytime Orientation]

Analyzing Your Own Time Management

 

On the Job

Workplace Promptness

Multitasking

Politeness

Being polite with time messages

If you want to:

Appear a professional leader/in control of the situation, especially at meetings

Express intimacy/connection/liking for/warmth/affection

 

Part Three. Putting It All Together

 

Chapter 10. Attraction, Deception, Immediacy, Power

Attraction

Principles of Attraction   

Increasing Attractiveness

Lying

Principles of Lying

Increasing Lie Detection Ability

Immediacy

Principles of Immediacy

Increasing Immediacy

Power

Principles of Power

Increasing Power

Summary

Key Terms

And in Addition

 

Exercises

Describing Attraction In Your Life

Describing Lying In Your Life

Describing Immediacy In Your Life

Describing Power In Your Life

 

Appendix A. Researching Nonverbal Communication

Appendix B. Creating a Video on Nonverbal Communication

Glossary of 200 Nonverbal Communication Concepts

References

Index

 

The Nonverbal Communication Book Preface

Recently, I published The Nonverbal Communication Book with Kendall Hunt.  Here is the preface; the TOC will follow in another post.

Welcome

to

The Nonverbal Communication Book

 

 

The Nonverbal Communication Book is one of many textbooks currently available for the popular Nonverbal Communication course. This book, however, is different in several important respects. Here I explain the focus of the text, its plan and organization, and the ways it may be used.

Focus of The Nonverbal Communication Book

This text is designed to cover both the theory and research in nonverbal communication and to help you develop your nonverbal skills. More specifically, this text aims to:

·         Explain the channels or codes of nonverbal communication and how you send and receive nonverbal messages.

·         Explain the importance and the role of culture in both sending and receiving nonverbal messages.

·         Increase awareness of the ways in which you interpret the nonverbal behaviors of others and the ways in which you use nonverbal behaviors yourself.

·         Increase your accuracy in detecting nonverbal communication cues.

·         Increase your effectiveness in your use of nonverbal cues.

Plan of The Nonverbal Communication Book

 The Nonverbal Communication Book is divided into three parts, consisting of ten chapters, two appendixes, and a glossary of technical terms.

Part 1 (Foundations of Nonverbal Communication) consists of one chapter that presents an introduction to nonverbal communication, explaining the nature of nonverbal communication, the benefits to be derived from the study of nonverbal communication, and the major principles governing nonverbal communication. In addition, for those who are taking this course as their only or first course in communication, a brief and general introduction to human communication is provided.

Part 2 (The Codes of Nonverbal Communication) consists of eight chapters (Chapters 2-9) that identify the codes of nonverbal communication—the channels you use in sending and receiving nonverbal messages—your body, face, eyes, artifacts such as jewelry and clothing, space, touch, paralanguage and silence, and time.

Part 3 (Putting It All Together) consists of one chapter (Chapter 10) in which we put it all together and explain four areas that have been the focus of a great deal of nonverbal research and illustrate how all the channels work together: attraction, lying, immediacy, and power.

Appendix A provides some initial guidance in conducting a nonverbal research study and suggestions for completing this standard (and most exciting) term project.

Appendix B provides some suggestions for creating a video of some aspect of nonverbal communication and a list of sample videos that might be used as examples for this type of project. These videos may also prove useful in connection with the text. They do a great deal of what a printed text cannot do and so make really useful ancillaries.

A glossary of nonverbal concepts is included as the end of the text to clarify further the technical terms of this area of study.

Text and Exercises

Each chapter contains both text and exercises. After reading about a specific area of nonverbal communication, a variety of different types of exercises invite you to, for example, ensure your understanding of key concepts, explore your own nonverbal communication, or investigate ways to enhance your nonverbal competence and skill. The exercises are an essential part of this approach which requires active learning throughout the course. In fact, you’ll find it requires greater effort—more introspection, more soul searching, more self-interaction—than most of your courses. Some exercises are integrated into the text narrative. These are noted in brackets [ ] in the Table of Contents and in the chapter openers’ list of Contents.

This book presents a three-step system for learning nonverbal communication:

• Step 1. Identification of objectives
• Step 2. Text explaining the content relative to the objectives
• Step 3. Exercises to encourage you to apply what was covered in Step 2 in order to achieve the objectives noted in Step 1. Depending on the nature and goals of your specific nonverbal communication course, some exercises (because of their focus or format) will prove more relevant than others. Consequently, a large number of exercises (00 in all) are included so that selections may be made appropriate to the specific course goals.

Each of the ten chapters ends with a summary, a list of key terms presented as an exercise, and an exercise called “and in addition” in which you’re asked to add to the contents of the chapter and, if possible, share your additions with others in the course.

Chapter objectives

Learning objectives open each of the chapters. These objectives spell out what you should be able to do after you read the chapter and complete the exercises. The objectives will help guide you in your reading and doing the exercises. Read these at the beginning of the chapter and, after reading the chapter, return to these and test yourself to make sure you understand the concepts and can apply the skills.  These objectives highlight the major concepts and skills of the chapter. They do not include all the objectives a particular course may specify or that you’ll gain from a given chapter. The learning objectives system used here—and there are a variety of these—identifies three major levels of thinking, each of which is included throughout the text:

•  Knowledge (recalling, remembering, and comprehending), introduced by such specific verbs as define, paraphrase, describe, and differentiate.
• Application (applying a concept to a new situation), introduced by such specific verbs as diagram, illustrate, use, and give examples.
• Problem solving (analyzing/breaking a concept into its parts, synthesizing/combining elements into a new whole, and evaluating/making value or appropriateness judgments), introduced by such specific verbs as assess, construct, organize, and evaluate.

Each of the exercises is introduced by one of these learning objective terms.

Special Features

Each of the code chapters, the chapters in Part 2 (Chapters 2-9), contain a number of special features.

·         Chapter opening exercise. Each of these chapters begins with a brief exercise that is designed to stimulate you to think about your own use of some aspect of nonverbal communication discussed in the chapter.

·         Nonverbal politeness. Each of the code chapters contains a brief politeness note that points out some of the politeness implications of the particular nonverbal communication channel.

·         On the Job.  Boxes that highlight a variety of workplace situations involving nonverbal communication are included in Chapters 2-9; these boxes invite you to use your newly acquired nonverbal skills to help resolve (or at least manage) an array of different issues.

·         If you want to items are included in these code chapters to illustrate that the codes (although covered in separate chapters) actually work together in communicating meaning and also to demonstrate how very practical the study of nonverbal communication is.

 

Ways of Using The Nonverbal Communication Book

This book can be used in a variety of ways:

·         Offline and online. The text can be used as any text in the “regular” classroom.  With a hardcopy, students are able to respond to the exercises in the text and retain it as a record of the course and their own nonverbal communication behavior or scan or photocopy the pages to turn in to the instructor or share with other students. This text is also well suited to e-courses. In hat case, students would be able to turn in the worksheets, share them with others taking the class, and discuss them online.

·         Aloneor in a package. The book provides thorough coverage of nonverbal communication and so could be used as the sole course textbook or it can be used in conjunction with a popular book such as The Everything Body Language (Hagen, 2011), The Complete Idiot’s Guide to Body Language (Andersen, 2004), or Body Language for Dummies (Kuhnke, 2007)—all excellent books despite their popular appeal. Or, it could be used with a more focused popular book such as Multicultural Manners (Dresser, 2005), Essential Do’s and Taboos (Axtell, 2007), or any of the inexpensive books on etiquette (most of which are primarily devoted to nonverbal behavior).

That pretty much explains the focus of the book, the plan of the book, and the ways in which it may be used. Now, we’re ready to embark on what will prove to be an exciting journey into the world of nonverbal communication. Of course, it’s a world that you’ve lived in all your lives. But, you may not have thought about it in the ways presented here. We’ll bring to consciousness the ways nonverbal communication works with the ultimate aim of enabling you to control and manage this form of communication more effectively.